It has been working without problems until two days ago, when the operating system Windows XP Professional SP2 with all recent updates installed started to hang during start up. Two days ago Feb 7 , when the problem first occurred, Windows started up and showed the low-resolution Windows XP logo with the sliding blue progress bar. After a short time the low-res logo disappeared and the screen blanked went completely black as usual, but instead of popping up the login window next, the laptop hanged and did nothing.
I turned off the laptop using the main power switch and rebooted several times using "Last known good configuration" and "Start Windows normally" and the laptop hanged just the same. After rebooting from this, the laptop started up normally. Yesterday the laptop worked fine. Before shutting down, it automatically installed the eight or so updates that Microsoft posted yesterday. Today the laptop again hangs on start up, the same way it did two days ago after showing the low-res Windows logo with the gliding progress bar.
I try again to boot into safe mode with command prompt, but the laptop always hangs on the "agpCPQ. I have run the diagnostics tools on the Dell utilities partition, which is independent of Windows.
It took a long time but everything passes. Other than trying to repair Windows by booting from the CD, or going all the way and performing a complete reinstallation of the OS, does anyone have any suggestion on what I could try to recover the system? All forum topics Previous Topic Next Topic. Replies Thank you very much for taking time to describe your problem! One more thing If the system stops with one driver at the bottom in your case - agpCPQ. And if you can identify the culprit, try updating the drive.
Please keep us posted Thanks for your reply. Details required :. Cancel Submit. TaurArian MVP. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Please answer all of the following diagnostic questions by number in your very next reply no need to quote this post : 1a.
In reply to TaurArian's post on March 1, Answers are as follows 1 Service Pack Installation did not complete. Answers are as follows. I can't even access any of my files, which i desperately need. I'm trying to avoid paying for some one else to fix it, if at all possible, but the dell support told me my hard disk might just be dying. This might enable you to save your files, or indicate whether the disc is crap or not.
Should it work on another computer, you will get the chance to format the disc if this could help Sorry, but this will be seen as grave digging or what ever its called BUT I am having the same problem tried all of the above in the question and nothing I am able to access it how ever by remote desktop by an old slow computer i had laying around its a major inconvenience for me because this is the one that has and is only able to run my games and all of my programs i need for school etc.
I know it's been a while coming but this happened to me and I just did a hard boot from the HDD and it seemed to let me in, I'm trying to figure out how to make it stop though because it keeps getting stuck like that for me.
But, beware Otherwise you won't be able to boot to XP at all. With xp pro, my system is stuck in "Start-up mode now. Prior to this I installed updated drivers. After that I couldn't print pdf files from various websites. Same issue! Used original xp boot disk and did "Repairs", locked up pc. Restarted with xp install disk now locked in Start-up mode. Cannot even install original xp os. I just did a hard boot from the HDD and it seemed to let me in, I'm trying to figure out how to make it stop though because it keeps getting stuck like that for me.
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